CUSTOMER RELATIONS & OPERATIONS
OZBROS LTD is based in West Midland, Solihull, in the center of England to reach our customers in the shortest time in the UK. Our goal to manage the supply chain and support our customers in the UK to provide all the information time by providing the best communication and give the most flexible service to make planning, transport, custom, and delivery of the goods as comfortable as possible.
We follow all the steps in transport and inform you regularly about the progress and provide the best communication and service to our customers in the UK and Europe.
We can provide Aluminium Products via Road Transport with Curtain Sided Truck or via Sea Transport by using Container Shipment. We are flexible to discuss options and the best options to fit customer requirements.
OZBROS LTD team is 7 days to provide information and support you in communication with other parties in Transportation. We guarantee to answer all your questions and full access and most flexible communication to give you the best service.
OZBROS CUSTOMER POLICY
Positive Approach – Calm and Understanding Approach.
Understand Customer Needs – Communicate with the customer their bottle necks
Technical Support – Our Technical Team in Turkey and UK ready to work on projects.
Good Communication – No Language Barrier. Listening and questioning is our goal.
Responsive – Our team in the UK ready to support you 7 Days and 24 Hours.
Proactive – We give feedback for regulations, custom works, technical and commercial risks.
All production and management processes are managed according to Industry 4.0, and integrated SAP system with Production Management Systems (MES) and Planning / Scheduling software projects at Aluminium Extrusions, Flat Products Production, Aluminium Composite Panel, and PVC Profile Production Facilities into the digital transformation process.
Our goal to have the digital track of all data, all emails sent, all activities performed to be created and recorded by means of all the process; to increase its efficiency with the help of the systems which shall produce digitalized information and values from this data, and to add value into the sector and the country’s economy by improving the service given to its business partners.